At Car Manual All Makes, customer satisfaction is our top priority. We strive to ensure that all our products meet your expectations. However, if you are not satisfied with your purchase, please review our refund policy below.
Eligibility for Refunds
- Digital Products: Due to the nature of digital downloads, we generally do not offer refunds once a manual has been downloaded. However, we will consider refund requests on a case-by-case basis if the product is defective or not as described.
- Incorrect Orders: If you have purchased the wrong manual, please contact us within 7 days of your purchase. We will work with you to exchange it for the correct manual or issue a refund if the correct manual is unavailable.
- Technical Issues: If you experience technical difficulties downloading your manual, please contact our support team at contact@carmanualallmakes.com. We will assist you in resolving the issue or provide a refund if the problem cannot be resolved.
How to Request a Refund
To request a refund, please email us at contact@carmanualallmakes.com with your order details and a description of the issue. Our customer support team will review your request and respond within 3 business days.
Processing of Refunds
If your refund request is approved, we will process the refund to your original payment method within 5-7 business days. Please note that it may take additional time for the refund to appear on your statement, depending on your financial institution.
Non-Refundable Situations
- Change of Mind: Refunds will not be issued for change of mind after the manual has been downloaded.
- Failure to Read Description: Please ensure you carefully read the manual description before purchasing. Refunds will not be provided for incorrect purchases due to failure to read the product description.
Contact Us
If you have any questions about our refund policy, please contact us at contact@carmanualallmakes.com. We are here to help and ensure your satisfaction with our products.